Privacy Policy

Effective date: June 12, 2026

Last updated: June 12, 2026

This Privacy Policy explains how Stonecrow Media ("Stonecrow Media," "we," "us," or "our") collects, uses, discloses, and protects information when you visit this website, contact us, request a proposal, or work with us on a digital strategy, design, development, SEO, marketing, accessibility, or software project.

This policy is intended to be clear and practical. It does not replace any separate written agreement, statement of work, data processing agreement, nondisclosure agreement, or client contract that may apply to a specific engagement.

1. Information we collect

We collect information in a few different ways, depending on how you interact with Stonecrow Media.

Information you provide directly

When you submit a contact form, request a consultation, send an email, complete an intake questionnaire, or communicate with us about a project, we may collect:

• Name, email address, phone number, organization name, role, and other contact details.
• Project goals, budget ranges, timelines, technical requirements, accessibility needs, marketing objectives, business context, and other information you choose to share.
• Files, links, screenshots, brand assets, website URLs, account access details, or credentials that you intentionally provide for project work.
• Messages, meeting notes, support requests, feedback, approvals, and other communications with us.

Information collected automatically

When you use this website, certain technical information may be collected automatically through hosting infrastructure, analytics tools, security tools, cookies, pixels, logs, or similar technologies. This may include:

• IP address, browser type, operating system, device type, referring URLs, pages viewed, time spent on pages, links clicked, and approximate location derived from IP address.
• Performance data, error logs, diagnostic data, security events, and information about how the site loads or functions.
• Marketing and attribution information, such as campaign parameters or referring sources, when you arrive from ads, search results, social media, email campaigns, or partner links.

Information from third parties

We may receive limited information from third-party platforms when you interact with Stonecrow Media through social media, directories, analytics platforms, advertising platforms, scheduling tools, payment processors, collaboration tools, or other business systems. The information we receive depends on your settings and the policies of those third-party services.

2. How we use information

Stonecrow Media uses information for legitimate business purposes, including to:

• Respond to inquiries, schedule consultations, and communicate with you.
• Evaluate project fit, prepare estimates, proposals, statements of work, and contracts.
• Provide websites, applications, digital marketing, SEO, accessibility, analytics, automation, and related services.
• Manage client relationships, approvals, revisions, billing, support, and project records.
• Improve website performance, accessibility, security, usability, content, marketing, and search visibility.
• Understand how visitors find and use the website.
• Protect the website, our systems, our clients, and our business from spam, fraud, abuse, unauthorized access, and security risks.
• Comply with legal, accounting, tax, contractual, and regulatory obligations.
• Send service-related messages, project updates, administrative notices, or marketing communications where permitted.

We do not use information you provide through this website to make automated decisions that produce legal or similarly significant effects about you.

3. Cookies, analytics, and similar technologies

This website may use cookies, local storage, pixels, tags, server logs, analytics scripts, or similar technologies to help the site function, measure performance, understand visitor behavior, improve content, support security, and evaluate marketing effectiveness.

These technologies may help us understand general traffic patterns, popular pages, referral sources, browser and device trends, campaign performance, form activity, and technical errors. They may also be used by third-party services that provide analytics, hosting, spam prevention, advertising, social media features, or embedded content.

You can usually control cookies through your browser settings. Blocking cookies may affect some website features, analytics accuracy, or form functionality.

4. Contact forms and project inquiries

When you submit a form or project inquiry, we use the information you provide to review your request and respond. Please do not submit sensitive personal information, confidential business information, regulated data, passwords, private keys, payment card numbers, health information, government identification numbers, or other highly sensitive data through general website forms unless we specifically request it through an appropriate secure channel.

Submitting a form does not create a client relationship by itself. A client relationship begins only when both parties agree to the applicable engagement terms.

5. Client project data

If you become a client, we may process information, content, files, data, website materials, customer journey details, analytics exports, SEO data, advertising data, accessibility findings, account information, and other materials needed to perform the agreed services.

Client project data is used to deliver the work, communicate about the work, document decisions, maintain business records, troubleshoot issues, improve deliverables, and meet contractual obligations. Additional confidentiality, ownership, data handling, access, retention, or security terms may be described in a separate agreement.

6. How we share information

Stonecrow Media does not sell personal information. We may share information only in limited circumstances, such as:

• Service providers: Vendors that help us operate the website, host files, manage forms, schedule meetings, process payments, send email, analyze traffic, secure systems, collaborate on projects, or deliver services.
• Project collaborators: Contractors, consultants, developers, designers, marketers, accessibility specialists, or other collaborators who need information to help deliver a project.
• Client-approved platforms: Third-party platforms, tools, hosting providers, analytics systems, CMS platforms, advertising accounts, search platforms, or integrations selected or approved for a project.
• Legal and safety reasons: When necessary to comply with law, enforce agreements, respond to lawful requests, protect rights and property, prevent fraud, address security issues, or protect the safety of users or the public.
• Business changes: If Stonecrow Media is involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction subject to appropriate safeguards.
• With your permission: We may share information in other ways when you direct us to do so or give us permission.

We do not authorize service providers to use personal information for their own unrelated purposes.

7. Third-party websites and services

This website may link to third-party websites, social media profiles, scheduling tools, payment platforms, analytics tools, embedded content, maps, videos, fonts, scripts, or other services. We are not responsible for the privacy practices, security, content, or policies of third-party services. Your interactions with those services are governed by their own terms and privacy policies.

8. Data retention

We keep information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, enforce agreements, improve operations, and protect security.

Retention periods vary depending on the type of information, the nature of the relationship, contractual requirements, legal requirements, backup practices, and operational needs. When information is no longer needed, we may delete, anonymize, aggregate, or archive it in accordance with our business practices and applicable obligations.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, account permissions, secure hosting practices, encrypted connections where appropriate, limited access to project materials, and vendor review practices.

No website, email system, cloud service, or internet transmission is completely secure. You should avoid sending highly sensitive information through general contact forms or unencrypted channels.

10. Your choices and privacy rights

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, restriction of, or portability of certain personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

You can contact us to ask questions or make a privacy request. We may need to verify your identity and may retain certain information when required or permitted for legal, security, contractual, accounting, or business record purposes.

You may also unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us. We may still send non-marketing messages related to active projects, transactions, legal notices, security, or administrative matters.

11. U.S. state privacy notices

Some U.S. state privacy laws provide residents with additional rights regarding personal information. If those laws apply to your interaction with Stonecrow Media, you may have the right to know what categories of personal information we collect, request access or deletion, correct inaccurate information, opt out of certain sharing or targeted advertising, and appeal certain decisions.

Stonecrow Media does not sell personal information for money. If we use advertising or analytics technologies that are considered a "sale," "sharing," or targeted advertising under a specific law, you may have the right to opt out of that activity where applicable.

12. International visitors

Stonecrow Media is based in the United States. If you access this website from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from the laws where you live.

13. Children’s privacy

This website is intended for businesses, organizations, and adults seeking professional digital services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

14. Accessibility

We aim to make privacy-related content readable, keyboard accessible, and compatible with assistive technologies. If you have difficulty accessing this policy or need it in another format, please contact us through the contact page.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal obligations, or business practices. When we update the policy, we will revise the effective date or last updated date above. Your continued use of the website after an update means the revised policy applies to your use going forward.

16. Contact us

If you have questions about this Privacy Policy, want to make a privacy request, or need accessibility assistance with this page, please contact Stonecrow Media through the Stonecrow Media contact page.